Ben Heet
Employee Recognition Winner

A dual talent, this honoree can be counted on to see both the “big picture” and to tend to the critical details of daily tasks. He is an independent and innovative trouble shooter, but no Maverick. He seeks user input and incorporates it into his work. On groups, he can be counted on to take responsibility and to collaborate cheerfully. Although many staff and users may not recognize his face, few have been untouched by his work. When our e-journals mis-behave, our e-cries reach his eyes. He is the e-journal guru and the SFX database master. In this year of shrinking purchasing power, he gave the subject librarians data to help guide their decisions. His extensive journal usage statistics for thousands of titles helped subject librarians understand usage patterns and cost-effectiveness. Help us honor, the man behind the numbers Ben Heet – from the Department of Electronic Resources & Serials Access.